PJM offers its customers a comprehensive ICT service that provides addition to the implementation of information systems and the protection that It follows also the maintenance of the same, through a process of constant advice and assistance to businesses. The high level of support and informatics resolute for products and applications as part of a business reality to be created or updated, is guaranteed by our team, thanks to a highly qualified engineering staff that has its qualities for years of important experiences.
Thanks to the experience and expertise developed over the years, PJM is able to operate effectively on projects developed internally, but also on initially work performed by others, in need of an overhaul. All services offered have dedicated activities, which follow diligently 3 stages of development.
Study of the issues involved
Verificationof possible corrective actions and the various feasible solutions
Forecastof the costs and time required by the customer
Each phase is studied, tested and predicted according to customer needs, key aspect of the entire development of the project, around which are created the best solutions to be implemented. Through these steps, PJM is able to meet customer demands quickly and with more than satisfactory results, offering different possibilities of assistance to those who need.
Our offer in 4 big points
PJM in addition to ensure support during the activation phase of products and to provide a service of eventual training on the use of products that are installed during the start-up phase, it is pleased to offer a complete service, including ensuring support assistance in use of the installed procedures and letting himself at full disposal to assist the on-line customer, by phone or personally at the place. The assistance that our solid reality is pleased to offer is divided into 4 big points, for a speedy and high quality service in every company.
REPAIR HARDWAREthrough problem diagnosis, replacement / repair of any damaged parts
RECOVERY SOFTWAREthrough diagnosis of the problems, configurations or reconfigurations, installation or removal, recovery of operating systems
RESTORING NETWORKvia diagnose problems, configurations or reconfigurations, replacement / repair of eventually damaged network technologies
PROTECTIVE COMPUTER SOLUTIONSvia the installation or software update, restoring damage from viruses, restore damage from external intrusions and installation of preventive packages.